Shipping policy
SHIPPING OVERVIEW
At Verdecy, we design outdoor and gardening apparel for people who enjoy working close to nature. Every order is carefully prepared and shipped with attention to quality, packaging, and delivery reliability.
PROCESSING TIMES
Orders are typically processed within 1–3 business days after payment confirmation. During seasonal launches or promotional periods, processing may require additional time.
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
ESTIMATED DELIVERY TIMES
- Italy: 2–5 business days
- Europe: 4–8 business days
- International: 7–15 business days
Delivery times are estimates and may vary depending on customs procedures, carrier delays, weather conditions, or peak periods.
TRACKING YOUR ORDER
All shipments include tracking whenever available. Customers are responsible for monitoring the shipment status through the tracking link provided after dispatch.
SHIPPING PARTNERS
Verdecy collaborates with trusted international logistics providers to ensure safe and efficient delivery for gardening apparel and outdoor wear worldwide.
INCORRECT ADDRESS INFORMATION
Customers are responsible for entering accurate shipping information at checkout. Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
LOST OR DELAYED PARCELS
While we work closely with our shipping partners, Verdecy is not responsible for delays caused by customs, transportation interruptions, or courier-related issues once the parcel has been handed over to the carrier.
If your order appears lost or significantly delayed, please contact us and we will assist you in opening an investigation with the carrier.
CONTACT
Verdecy
Email: verdecy@outlook.com
Phone: +39 3409667280